KoR Skin Care Berry Kiss Lip Scrub

Returns Any item can be refunded if it is returned within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Unfortunately we do not offer a refund on opened or used products and do not offer exchanges online. Shipping costs are the responsibility of the customer and are non-refundable. We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is borne by the sender. If you have an issue with your product or delivery, please contact us to discuss your options at info@korskincare.com  If getting in touch about a return, please include your order number and product details in the email. Late or missing refunds  If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@korskincare.com. Sale items  Only regular priced items may be refunded, unfortunately sale items cannot be refunded.