Shipping
Shipping Policy
Welcome to the Counter Culture Store Shipping Policy page. We are committed to providing you with the best shipping options for your purchases. Please review the following details regarding our shipping practices.
General Information
- Shipping Area: Currently, we only ship within the United Kingdom.
- Processing Time: Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods and Costs
Case 1: Orders Fulfilled by Counter Culture Store
- Standard Shipping:
- Cost: £3.95
- Delivery Time: 2-3 business days
- Free Standard Shipping on orders over £30 (subtotal for items fulfilled by us)
- Premium Shipping:
- Cost: £5.95
- Delivery Time: Next business day if order is placed before 1pm on a business day.
Case 2: Orders Fulfilled Directly by the Brand or Manufacturer
For items fulfilled directly by our partner brands or manufacturers, the shipping policies and costs vary. Please refer to the table below for details:
|
BRAND |
Standard Shipping (2-3 days) |
Premium - Next day * |
Free Shipping Threshold |
|
Amatus Skin |
£5.00 |
£7.00 |
£50.00 |
|
Amor-Sui |
£3.00 |
£7.00 |
£16.00 |
|
Aura Lotus |
£1.99 |
Not available |
Not available |
|
Aviela Skincare |
£3.95 |
Not available |
£50.00 |
|
B.U.beauty |
£3.99 |
Not available |
£35.00 |
|
Balmista |
£2.99 |
Not available |
£50.00 |
|
Barnaby Natural Cosmetics |
£2.99 |
Not available |
£50.00 |
|
Beauty Cleanse |
£2.99 |
Not available |
£30.00 |
|
BeautyKin |
£2.95 |
Not available |
£20.00 |
|
Bemora |
£3.95 |
Not available |
£50.00 |
|
Blooming-Blends |
£3.99 |
Not available |
£75.00 |
|
Bowe Organics |
£3.70 |
Not available |
£25.00 |
|
CAHM Collective |
£4.50 |
Not available |
£50.00 |
|
Cordina |
£3.50 |
Not available |
Not available |
|
Dot and Lola |
£3.50 |
Not available |
£35.00 |
|
Drowsy Sleep Co |
£4.95 |
£9.95 |
£60.00 |
|
Earth from Earth |
£5.85 |
Not available |
£60.00 |
|
Elan Skincare |
£4.00 |
£4.70 |
£30.00 |
|
Exentrique |
FREE |
- |
Free Shipping on All Orders |
|
Fais Botanicals |
£3.50 |
£5.00 |
£35.00 |
|
FIT Skincare |
FREE |
- |
Free Shipping on All Orders |
|
Fresh Therapies |
£4.00 |
£5.00 |
Not available |
|
Happy Carrot |
£3.50 |
Not available |
£40.00 |
|
helloSkin |
£3.95 |
Not available |
£20.00 |
|
Honeypie Minerals |
£2.99 |
Not available |
£30.00 |
|
House of Glow |
£4 |
Not available |
£20.00 |
|
JERMS |
£3.95 |
Not available |
£40.00 |
|
Kind2 |
£3.00 |
Not available |
£20.00 |
|
kor Skincare |
£3.35 |
Not available |
£15.00 |
|
Kri Skincare |
£3.00 |
Not available |
£30.00 |
|
Lusso Tan |
£3.95 |
Not available |
£50.00 |
|
LYF Cosmetics |
FREE |
- |
Free Shipping on All Orders |
|
Melitta Meszaros |
£3.50 |
Not available |
£50.00 |
|
MG Skincare |
£3.99 |
Not available |
Not available |
|
MSA Skincare |
£3.40 |
£4.00 |
Not available |
|
Natures Divine |
£4.00 |
Not available |
£30.00 |
|
Naya Glow |
£3.90 |
Not available |
Not available |
|
Ness and Me |
£3.99 |
£4.99 |
Not available |
|
Neves Bees |
£2.99 |
Not available |
£15.00 |
|
Omnis Skincare |
£5.99 |
Not available |
£100.00 |
|
Perl Cosmetics |
£3.00 |
£4.00 |
£40.00 |
|
Posy London |
£3.95 |
Not available |
£40.00 |
|
Rejuvenate |
£3.20 |
Not available |
£55.00 |
|
Relaxayvoo |
£5.39 |
Not available |
Not available |
|
Savy Wellness |
FREE |
Not available |
Free Shipping on All Orders |
|
Sens8Ate |
FREE |
Not available |
Free Shipping on All Orders |
|
Silvan Skincare |
£3.95 |
£4.95 |
£30.00 |
|
Sintra Naturals |
£2.95 |
£4.00 |
£20.00 |
|
Skin-Genius |
£3.95 |
£5.95 |
£40.00 |
|
Skinutritional |
£5.20 |
Not available |
Not available |
|
Solv |
£1.99 |
£4.99 |
£30.00 |
|
SOS Serum Skincare |
£3.95 |
Not available |
£15.00 |
|
Starest |
£3.99 |
Not available |
£50.00 |
|
Stone Bay Skincare |
£4.00 |
Not available |
Not available |
|
trii |
£2.99 |
Not available |
£30.00 |
|
Unnaaty |
£3.50 |
£4.50 |
£75.00 |
|
Venia Cosmetic |
FREE |
- |
Free Shipping on All Orders |
|
Waphyto |
FREE |
- |
Free Shipping on All Orders |
|
Whitfords |
£3.49 |
£10.00 |
£50 |
|
Wildrising Skincare |
£4.00 |
Not available |
£55 |
|
Zea Skincare |
FREE |
- |
Free Shipping on All Orders |
|
Zelenci |
£3.95 |
Not available |
Not available |
Case 3: Combination Orders
For orders that include items fulfilled by both Counter Culture Store and our partner brands or manufacturers, the shipping cost will be a combination of the rates mentioned above. The total shipping cost will be calculated at checkout.
Additional Information
- Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
- Shipping Address: Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- Delivery Delays: While we strive to deliver within the estimated timeframes, unforeseen circumstances (e.g., weather conditions, postal delays) may affect delivery times.
For any questions or concerns regarding our shipping policy, please contact our customer service team at help@counterculturestore.co.uk.
Thank you for shopping with us!