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Why is this the best face wash for acne?

Our highly effective daily cleansing face wash, is specifically formulated to target spots, breakouts, oily and acne-prone skin. Each bottle is bursting with organic and natural botanicals, proven to control bacteria, soothe inflamed skin and reduce redness. Red Clover, Witch Hazel, Calendula and Lemongrass all help to reduce and get rid of spots by deep cleansing pores, making it feel super clean and not over-drying the skin. Some ingredients mimic the sebum in your skin to stop overproduction (which can cause spots), keeping a better balance in your skin.

Cleanse the skin morning and night, energising your skin tone bringing positive results that last.

We believe in the genius of your skin, which is why we’ve designed a skincare routine that works, bringing positive results you can see and feel. Start and end your day the right way 🙂

We are pleased to announce that this Face Wash has won GOLD at the Free From Skincare Awards 2020 for Best Family Skincare, giving this amazing wash a total of eight awards

How to use :-

Shake it like maracas and dot on your skin.  Rub in, rinse off with warm water and let your skin work its genius.

Use a facecloth gently for exfoliation.

Use am and pm for clean results.  REPEAT.


Shipping Policy

All deliveries made in the UK including Northern Ireland and Channel Islands are made using Royal Mail.  Orders will be posted Monday-Friday.

N.B. Special delivery is to be signed for and order is to be placed before 12:00 midday. 24 hr delivery is not available in Channel Islands, Ireland and Islands of Scotland.

Please note we will endeavor to process your order as quickly as possible. There is a possibility that it may be delayed due to circumstances out of our control for which we cannot take responsibility.

Orders placed over a weekend and over a Bank Holiday weekend will not be posted until the first working day after.

N.B Depending on your country of residence, the order may be subject to custom charges and taxes which you will be liable for directly. Please check with your relevant authority and the requirements needed. Packages that are returned due to unpaid duties and customs will be charged an additional shipping fee.  Orders will be posted Monday-Friday.

Any orders placed after 2pm Monday to Friday will be processed on the next working day. Orders placed on a Saturday, Sunday or over Bank Holidays will be processed on the next working day.

Refund Policy

We can accept any unopened products that are returned to us within 28 days of original delivery in their original packaging and issue a refund or exchange for a product of the same value.

Cancellation / Return / Exchange Policy


We can accept any unopened products that are returned to us within 28 days of original delivery in their original packaging and issue a refund or exchange for a product of the same value.


If the goods you receive are damaged or faulty in any way, or not what you originally ordered we will be happy to offer you a full refund or exchange for items of the same value within 28 days.


In the unlikely event that you experience an unwanted reaction to one of our products, please contact us via your customer account within Counter Culture or email help@counterculturestore.co.uk to  arrange a refund or exchange (and help you try and understand the issue).

When returning your product, please make sure you include the order number along with the product in all original packaging, wrapping and any tamper seals intact. Please also include a brief note stating why you have returned the item along with your contact details and ensure that you send via registered post. The returns address is SkinGenius Skincare Ltd, PO Box 1270, Crawley, West Sussex, RH10 0LE.

Once your item is received by us and it meets the criteria above, we will apply a refund to the original method of payment for the value of the goods within 14 working days.

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