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Use scrubbies instead of cotton wool. The bundle includes:
  • Exfoliator: use this with your favourite cleanser once a week to scrub off the dead skin
  • 2 x cotton scrubbies:: good for make up removal and applying toner
  • Muslin cloth: good for a pamper, great as a facecloth and amazing to cool you down – cold cloth on your temple.

Easy to wash and reuse again and again. The colours of the scrubbies may differ, so if you want a specific colour let us know and we will try and do our best.

Shipping Policy

Orders received before 5pm (weekdays) will be packaged and shipped the following day. Orders placed after 5pm will ship on the next working day. Orders placed on Saturday and Sunday ship on Monday. Once it’s left us, it’s down to your friendly local postie, but with first class shipping it shouldn’t take more than a couple of days (UK).

Refund Policy

We refund money on receipt of the goods in satisfactory condition. This means they have not been used, opened or have damaged packaging. We are legally obliged to ensure your money is refunded within 30 working days.

If more than 30 days have passed since your purchase, we cannot offer you a refund or exchange.

We do however want you to be delighted so please do reach out to us and we will do everything we can to make you happy.

Cancellation / Return / Exchange Policy

We want you to be delighted with your POSY product(s). We know you will love POSY but if for any reason you’re not 100% happy with your purchase, get in touch via the Customer dashboard.

If you have received a wrong product its because we may have just got it wrong. Please contact us via the Support button next to your order details in your Account Page and we’ll unite you with the correct item. If possible, attach a photo of the incorrect order you have received and state the item that’s missing. There’s no need to return the incorrect item so please keep it as a spare or pass it onto a friend who might love POSY.

If you change your mind you can return it to us in its original, resalable condition. For reasons of hygiene, your item must remain unopened and unused or we will not be able to offer you a refund. Please confirm your cancellation in writing to us via email. You may have to return the goods to us as we aim to despatch items the following working day in most cases.

You will be responsible for packaging up your return securely and paying for the return shipping costs. Except in the case of returning faulty items, shipping costs are non-refundable. We cannot guarantee that we will receive your returned item so it’s best to send it Registered Post and to get a tracking number.

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