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We match you with the perfect blend of herbs, flowers and roots to smooth your scalp and hydrate your lengths. 

You can use it as a rinse water after or between wash-day. And as a refresher in a spray bottle. 

10 tea bags. 1 tea bag for 500ml of water

Because these products are customised to your hair profile – please place your order then take our hair questionnaire to get your personalised profile. 

Click here to find out your hair profile.

Shipping Policy

Shipping
Here's how it works: you order, we formulate, and then we ship! This process typically takes 7-9 business days from the time the order is placed. We'll make sure to send you a shipping notification with a tracking number via email as soon as your package ships.

Refund Policy

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Cancellation / Return / Exchange Policy

We stand by our products with a 100% satisfaction guarantee that covers your order within 40 days of the ship date. If you're not completely in love with your products, let us know and we'll make things right. We offer two options: you can receive adjusted formulas free of charge, or you can return your order for a full refund. Please note that we offer formula adjustments as a one-time exchange, and we cannot offer multiple exchanges on the same order. To receive adjusted formulas, contact us via the Support button next to your order details on your Account page . Please provide your order number and feedback about your products. Our team will provide full instructions for completing the adjustment survey. For a full refund, contact us via the Support button. Please provide your order number and the reason for your return request. We'll provide a prepaid return label, and we'll be back in touch when your refund has been issued.

To start a return, you can contact via the Support button. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions via the Support button.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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